Accommodation Information


  • Accommodation for the nights of 29 October to 01 November 2008 (3 nights) will be paid for the ASG team except for those attendees who are located in Xiamen. All others, will have to pay for their accommodation and then make their claims.
  • Meals and social functions as specified in the conference program.
  • Arrival transfers from the airport to the conference hotel will be provided on 29 October 2008 only.
  • Departure transfers from the conference hotel to the airport will be provided on 01 November 2008 only.

Airport transfers will be provided for all guests attending the Dell APJ Enterprise Summit provided full flight details are given in the registration form. You will clear through immigration first before collecting your baggage. Once you have cleared customs, keep a look out for our local representatives with a DELL sign who will be there to greet and direct you. If you should face any difficulties, please contact the DELL Hospitality Desk at (60-3) 7681 1111 / 7712 2222.

Should you require special arrangements for your stay, please indicate clearly on your registration form. Please note that all personal incidentals including laundry, telephone charges, consumption from the mini bar and other items not included in the conference package are on personal account. Please settle on personal incidentals prior to leaving the hotel

Credit card imprints are required by One World Hotel during check-in. Alternatively, a deposit of USD 200.00 or RM 750.00 or its equivalent will be imposed and refundable upon check-out if there is no incidental charges incurred. Take note that the refund will be made in Malaysian Ringgit only.

You may extend your stay at a special rate of RM 450.00 net at the One World Hotel. Price is based on single occupancy only and includes ONE breakfast. Additional breakfast is available at RM 38.00 ++. This special rate is offered up to a maximum of 3 nights before or after the official dates. Please indicate clearly your extension request in the registration form. However, all extension is subject to availability of rooms at the hotel. You may make your payment for the extended period at the hotel by cash or credit card upon check-out.

Hotel Incidentals
Please note that all personal incidentals including laundry, telephone charges, consumption from the mini bar and other items not included in the conference package are on personal account. Please settle on personal incidentals prior to leaving the hotel

OFFICIAL HOTEL - Click here for more information

  One World Hotel
First Avenue, Bandar Utama City Centre
47800 Petaling Jaya
Selangor, Malaysia

Tel: (60-3) 7681 1111 / 7712 2222
Fax: (60-3) 7681 1188 / 7712 2388

Important :
The official check-in time is 1500 hrs and check-out time is 1200 hrs. Early check-in and late check-out arrangements for the rooms will be assigned on a first-come-first served basis and subject to availability.

Travel Information

Kuala Lumpur International Airport (KLIA) is about 45 minutes drive from One World Hotel.

Airport Tax
An airport departure tax of RM 40.00 is applicable for international flight passengers and is included in the airfare. For domestic travelers, the tax is RM 5.00.

Climate - Click here for more information
The tropical climate in Kuala Lumpur makes the weather warm and pleasant all year around, with temperatures between 24 to 32 degrees Centigrade. Generally, rain occurs occasionally year around. Humidity level is at an average of 80% throughout the year.

The international access code for Malaysia is +60. The outgoing code is 00 followed by the relevant country code (e.g. 001 for the United States). International Direct Dial is available throughout the country. Hotels can add a hefty surcharge to their telephone bills; it is best to check before making long international calls. Coin and card-operated public phones are widespread, and phone cards can be purchased at the airport, petrol stations and newsagents. Cards are not transferable between phone companies: Uniphone and Telekom phone boxes are the most common.

Mobile networks cover most of the country; the local mobile phone operators use GSM and 3G networks. Internet cafes are widely available in tourist areas.

The Phone Directory Service telephone number is 103 while the emergency telephone number for police and ambulance is 999 and fire rescue 994.

Customs - Click here for more information


Goods Exempted:

  • Wine/spirit/malt/liquor not exceeding 1 liter.
  • Tobacco not exceeding 225 grams (equal to 200 sticks of cigarettes).
  • New wearing apparels up to 3 pieces.
  • 1 pair of new footwear.
  • Portable electrical or battery operated appliances for personal care and hygiene not exceeding 1 unit each.
  • Foods preparations up to total value of not exceeding RM75.
  • All other goods including gifts and souvenirs other than alcoholic beverages, spirits, tyres, tubes, tobacco, cigarettes and motor vehicles, valued not exceeding RM400 ( goods from Langkawi, Pulau Tioman and Labuan, not exceeding RM500).

If the travellers bring in excess quantity of goods exempted, he shall be liable to duty on the excess only.

The following goods are absolutely prohibited from importation:

  • Reproduction of any currency note, bank note, or coin which are currently been issued in any country.
  • Indecent printings, paintings, photographs, books, cards, lithographic, engravings, films, video tapes, laser discs, color slides, computer disc and any other media.
  • Any device which intended to be prejudicial to the interest of Malaysia or unsuited with peace.
  • All genuses of Piranha fish.
  • Turtle eggs.
  • Cocoa pods, rambutans, pulasan, longan, and nam nam fruits from Philipines and Indonesia.
  • Intoxicating liquors containing more than 3.46 milligrams per liter in any lead or in any compound of copper.
  • Daggers and flick knives.
  • Broadcast receivers capable of receiving radio communication within the ranges (68 - 87) MHz and (108 - 174) MHz
  • Sodium arsenate.
  • Cloth bearing the imprint or duplicate of any verses of the Quran.
  • Pen, pencil, and other articles resembling syringes.
  • Poisonous chemical
  • Lightning arresters containing radioactive material.

Import and export of illicit drugs (eg: morphine, heroine, candu, marijuana, etc.) are strictly prohibited. Prescribed drugs can only be imported into or exported from the country by virtue of a licence issued by the Ministry of Health, Malaysia.

Dress Code
Dressing will be casual but modest. Light clothing is recommended, as it can get pretty warm with temperatures rising to over 30 degrees Celsius.

Business Sessions: Smart Casual (Polo Shirt / Collared Shirt with slacks)

Electricity is supplied at 220 - 240 volts, 50 cycles, using standard 3-pin square plugs and sockets.

Do not drink water from the tap. Boil and sterilize drinking water and milk. All food should be well cooked.

Money Matters - Click here for more information
Travellers are advised to bring a combination of travellerís cheques, cash and credit cards. Credit cards are widely used in larger shopping establishments and hotels. Smaller establishments accept transactions in cash only. Those embarking on an island trip are advised to make prior financial arrangements on the mainland. Foreign currency can be exchanged in banks, airports and money changers around the country.

Notes come in denominations of RM100, RM50, RM10, RM5, RM2 and RM1. Coins are called sen (RM1 = 100 sen) and come in 1 sen, 5 sen, 10 sen, 20 sen and 50 sen.

Operating Hours

Retails Shops

Major Shopping Centres

Government Offices

Banking Hours

Post Offices




Generally opened from 1000 hrs to 2000 hrs

1000 hrs to 2200 hrs

0900 hrs to 1600 hrs (Mon - Fri)
Closed on Saturday and Sunday

0915 hrs to 1630 hrs (Mon - Thu)
0915 hrs to 1600 hrs (Fri)
1100 hrs to 1400 hrs (Sat, Major branches only)
Closed on Sunday

0800 hrs to 1700 hrs (Mon - Sat)

Please note that there are variations in air ticketing restriction depending on your respective countries. Kindly check with your respective travel agents for more details on the conditions for your extension, deviation or change of flight prior to issuance of tickets.


Visitors to Malaysia must hold a valid passport or travel document with a minimum validity of six months from your date of return.

Visa Requirements
Foreign nationals who require a visa to enter Malaysia must apply and obtain a visa in advance at Malaysian Representative Office before entering the country. The information below indicates if you require visa to Malaysia.

Countries That Requires Visa

  • Afghanistan (Visa With Reference)
  • Angola
  • Bhutan
  • Burkina Faso
  • Burundi
  • Central African Republic
  • China
  • Colombia
  • Comoros
  • Congo Democratic Republic
  • Congo Republic
  • Cote D'ivoire
  • Djibouti
  • Equat. Guinea
  • Eritrea
  • Ethiopia
  • Guinea-Bissau
  • Hong Kong (C/I or D/I)
  • India
  • Liberia
  • Mali
  • Myanmar (normal passport)
  • Nepal
  • Niger
  • Rwanda
  • Serbia & Montenegro
  • Taiwan
  • United Nations (Laissez Passer)
  • Western Sahara

Countries That Requires Visa For a Stay Exceeding 14 Days

  • Iran (15 days)
  • Iraq
  • Libya
  • Macao (Travel Permit/Portugal CI)
  • Palestine
  • Sierra Leone
  • Somali
  • Somalia
  • South Yemen
  • Syria

  • No visa is required for U.S.A. citizens visiting Malaysia for social, business or academic purposes (except for employment).

  • No visa is required for a stay of less than one month for nationals of all ASEAN countries except Myanmar. For a stay exceeding one month a visa will be required, except for nationals Brunei and Singapore.

  • For national of Israel, visas are required and permission must be granted from Ministry of Internal Security.

  • For national of Yugoslavia (Serbia, Montenegro), visas are required and permission must be granted from Ministry Of Home Affairs.

  • Nationals of countries other than those stated above (with the exception of Israel) are allowed to enter Malaysia without a visa for a visit not exceeding one month.

Note: Information is correct at the time of printing. Please contact your respective country coordinators for assistance.

Public transportation in Kuala Lumpur
There are several ways to get around in Kuala Lumpur : by train, taxi, bus or car.

Kuala Lumpur has a comprehensive and efficient rail transport system that links all the major parts of the city. There are four different rail lines operating here, Putra LRT, Star LRT, KTM Komuter and KL Monorail. All trains, except Star LRT, pass through the KL Sentral station. Trains are a great way to go about the city as they usually run on time and are not affected by rush hour traffic. All train stations are complemented by bus services that serve the surrounding.

Commuter Trains : KTM Komuter operates speedy electric train services from the KL railway station to designated points within the city as well as to Port Klang, Seremban, Kajang and Rawang.
Related link :

Light Rail Transit (LRT) : There are 2 LRT lines - STAR and PUTRA. Daily operating hours are 6.00 am to 12.00 am. Stored value tickets can be purchased at any LRT station.
Related link :

Monorail : KL Monorail has begun operations on 31 August 2003. The 8.6km long monorail system originates from Jalan Tun Razak in the north and terminates at KL Sentral in Brickfields via the central business district of Kuala Lumpur. Fully elevated with 11 stations, the KL Monorail is projected to carry some 85,000 passengers per day.
Related link :

Note : There is NO direct rail connection from One World to Kuala Lumpur City Central. Any transportation between these two points will need to be by taxi.

With RM2 flagfall and RM0.10 for every 200m after the first 2 km, red and white normal taxis are not very expensive in Kuala Lumpur and are probably the best way to get around, at least outside the congested peak hours. Note that bright yellow premium taxis have a RM4 flagfall and also charge a bit more by kilometer. There are also various small surcharges for radio call (RM1), baggage (RM1 per piece), etc.

Try to get the driver to use the meter, although this may be difficult when demand exceeds supply as most cabbies consider the official rates too low. If you have to bargain, aim for RM5 for short trips, RM10 if going across town. If staying in a fancy hotel, tell the driver the name of the mall next to it to lower his expectations.

A few popular places (notably the airport, KL Sentral and Menara KL) enforce prepaid coupon systems, which generally work out more expensive than using the meter, but cheaper than bargaining.

Some taxi drivers will hang around near hotels offering tours similar to those offered by established companies. Feel free to listen to their offers and bargain with them if you like. Some of these cabbies are quite knowledgeable and you may end up with a specially tailored, private tour for less than the cost of an official tour.

If you get so off the beaten track that you need to call a cab:

     Comfort Cabs +60-3-62531313
     Sunlight Taxi +60-3-90575757
     Public Cab +603 62592020
     Uptown Ace +603 92832333

Most of the city's main areas are served by a fairly reliable bus service. There are a few bus operators in the city and they serve various routes. Almost all buses are air-conditioned. Traveling times on buses can vary depending on the time of day.

Traveling by car gives more flexibility to visit places that are out of the city centre. Many of the international car rental agencies have counters at the airport. Hotels can also help arrange for car rentals. An international driving permit or a recognized valid driving license is required to drive in Kuala Lumpur.
Related link :

Time Zone - Click here for more information
Time zone setting for Malaysia is GMT +8.

Australia, Adelaide
Australia, Brisbane
Australia, Melbourne
Australia, Sydney
Cambodia, Phnom Penh
China, Hong Kong
India, Bangalore
India, Mumbai
India, New Delhi
Indonesia, Jakarta
Japan, Osaka
Japan, Tokyo
Malaysia, Kuala Lumpur
Myanmar, Rangoon
New Zealand, Auckland
New Zealand, Christchurch
New Zealand, Wellington
Philippines, Manila
South Korea
Taiwan, Kaohsiung
Taiwan, Taipei
Thailand, Bangkok
Vietnam, Hanoi
United States, Texas
2.5 hours ahead Malaysia (Daylight Saving Time)
3 hours ahead Malaysia (Daylight Saving Time)
3 hours ahead Malaysia (Daylight Saving Time)
3 hrs ahead Malaysia (Daylight Saving Time)
Same time as Malaysia
1 hour behind Malaysia
Same time as Malaysia
2.5 hours behind Malaysia
2.5 hours behind Malaysia
2.5 hours behind Malaysia
1 hour behind Malaysia
1 hour ahead of Malaysia
1 hour ahead of Malaysia
Same time as Malaysia
1.5 hours behind Malaysia
4 hours ahead of Malaysia
4 hours ahead of Malaysia
4 hours ahead of Malaysia
3 hours behind Malaysia
Same time as Malaysia
Same time as Malaysia
1 hour ahead of Malaysia
Same time as Malaysia
Same time as Malaysia
1 hour behind Malaysia
1 hour behind Malaysia
13 hours behind Malaysia

Tipping is not customarily done in Malaysia. However, individuals will gratefully accept any tips you give them for their exceptional service.

Consumer Taxes
Although big hotels and top-end restaurants may add a tax or service charge of 10% and a government tax of 5%, all other consumer taxes are included in the price tag.

Travel Insurance
A comprehensive travel insurance plan is recommended.

Malaysia has specific regulations with regards to the sale and use of tobacco products. Under the regulations, it is an offence to smoke any tobacco in public places and liable to a compound not exceeding RM 1,000.00. Smoking is banned at air-conditioned restaurants, government offices, airports and other public venues like shopping malls.

Health and Medical Issues
The tap water in Kuala Lumpur is not safe for drinking unless it has been boiled, filtered, or chemically disinfected. Bottled water can be purchased at convenience stores.

The hospitals in Kuala Lumpur are of a high standard. Medical insurance is recommended.

Packing Hints
If on medication, do remember to pack your necessities. You are strongly advised to bring along a pair of comfortable walking shoes, extra pair of spectacles or contact lenses.

Kuala Lumpur is generally safe for tourists. However, tourists are still vulnerable to pickpockets and bag snatching. There are well-organized groups, proficient at targeting the unwary. Pickpockets operate in shopping centres, hotels, sporting venues and on public transport. Bag snatching by passing motorcyclists is quite a common occurrence. At crowded public tourist sites, please keep an eye on your wallets, mobile phones and cameras.

Shipping Information
All shipments for the Dell APJ Enterprise Summit 2008 should be addressed to the following recipient. All shipment must arrive in Kuala Lumpur on 26 or 27 October 2008, as there is limited storage space prior to these dates.

Attn: Ms Kim Wong
One World Hotel
First Avenue, Bandar Utama City Centre
47800 Petaling Jaya
Selangor, Malaysia

c/o M.I.C.E. Matters - Dell APJ Enterprise Summit 2008

Telephone: (60-3) 7681 1111 / 7712 2222     Fax: (60-3) 7681 1188 / 7712 2388

Please mark your packages clearly (for Welcome Kit, Vendor Fair or Breakout Sessions) so that they can be directed to the right channel upon arrival. Items to be inserted into the welcome kit must arrive at the hotel no later than 26 October 2008.

It is advisable that you either carry the items in or send it to your Kuala Lumpur office. If you intend to ship it in, please ensure that your paperwork is duly completed. Many of the shipment were often delayed in customs due to insufficient or inaccurate documentation. Most items shipped in will be taxed. You are reminded to ensure that all taxes are prepaid. Do not make payment upon delivery as this will further delay your shipments - if you are not on site to receive them. Neither the hotel nor the Event Organizer will be authorized to pay the taxes for your shipment, thus you are advised to charge all taxes or additional shipment charges back to the shipper.

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